To make sure your package reaches you without a hitch and within our specified delivery time frames, please ensure that your address is entered accurately, including all necessary details. Using the right abbreviations, providing correct street numbers, building or apartment numbers, and including route information (if applicable) is vital for a timely delivery. Please note that we cannot be held responsible for lost, misplaced, or incorrectly delivered shipments if the address information provided is inaccurate or entered incorrectly during the purchase process.

Shipping Destinations

Europe: Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Denmark, Poland, Czech Republic, Portugal, Finland, Sweden, Ireland, Luxembourg, Croatia, Hungary, Slovakia, Slovenia, Bulgaria, Romania, Estonia, Greece, Lithuania, Latvia

Enjoy seamless delivery to these destinations as we bring WHEELTOP right to your doorstep.

Special Info of Pre-order

The following information of delivery times does not apply to pre-order orders.

Pre-order items are expected to start shipping on May 22nd.

Shipping Costs & Delivery Times

Please note that tax policies may differ across various regions. Customs or taxes based on local policies may be applicable in other countries. Customers are responsible for all costs incurred during or after shipping, including cross-border duties, taxes, and other related charges.

For any inquiries or assistance, feel free to reach out to our customer service support at service@wheeltop.com. We appreciate your support!

Country / Region

Logistic

Carrier

Handing Time

Estimated Delivery Time

Shipping Cost

Germany

DHL

1-2 business days 

1-2 business days 

Free

France, Italy, Spain, Netherlands, Belgium, Austria, Denmark, Poland, Czech Republic, Portugal, Finland, Sweden, Ireland, Luxembourg, Croatia, Hungary, Slovakia, Slovenia, Bulgaria, Romania, Estonia, Greece, Lithuania, Latvia

DHL

1-2 business days 

2-4 business days

Free 

Note: Important Information

1.The logistics information above does not apply to pre-order items.

2. Once your order is dispatched, you'll receive an email containing tracking details for your convenience.

3. Our warehouse is situated in Hesse, Germany. Please be aware that we exclusively offer courier delivery services and regretfully cannot accommodate self-pickup requests from the warehouse.

Delivery Claims

In the event of a non-delivery or if your tracking information indicates that the carrier delivered the package but you haven't received it, kindly reach out to us within 10 days to initiate a claim.
Contact our support team at service@wheeltop.com, and we'll guide you through the claims process, collaborating with the carrier on your behalf. Please be aware that the claims resolution may take up to 60 days, depending on the shipping carrier utilized.

Join Our Community

Welcome! Currently the WHEELTOP EDS-TX is only shipping to the EU. If you’re not EU customers, please leave your email address to be the first to know about special deals and changes in unavailability

Limited pre-order now available! Pre-order items are expected to start shipping on May 22nd