Popular Selection
Freedom of EDS-GeX
75mm RD+HDB+Aluminum Shifters
93mm RD+HDB+Aluminum Shifters
75mm RD+Cable Brake+Carbon Shifters
93mm RD+Cable Brake+Carbon Shifters
Gravel
Forest
75mm Cage (11-46T)
93mm Cage (11-51T)
93mm RD:375 ± 2g
FAQ
Questions about Products
What's the waterproof level?
For EDS-GeX.
RD: IP67.
Shifters: IP65.
How’s the battery life?
RD: 800mAh.
800 times charge cycles.
Can I pair a GeX rear derailleur with MTB shifters or TX front derailleur?
Currently can't. But our product team are working on it.
Do you offer GeX for 2x chainring system?
Currently we only offer GeX for 1x chainring system, the 2x system is still under development.
How to remove the fairing of rear derailleur?
To remove or replace the fairing, please refer to this video: https://drive.google.com/file/d/1Ah6OjmZIrndjHnEGYllqlfzL1Qh_aBm-/view?usp=drive_link
What is the operating temperature of GeX?
-20°C to 60°C(-4°F to 140°F)
Questions about APP
How to connect to the Wheeltop APP?
- As the product is charged, it is set to safe mode during transportation, you need to power up the front and back toggles with the magnetic charging cable after receiving the product, after that it can be used normally.
- Search 'Wheeltop' in Google Play or App Store to get the APP.
- Open the APP and log in, click the "+" at the bottom of the homepage and turn on the Bluetooth of your cell phone, the APP will automatically search for nearby devices.
- EDS TX will be displayed in "Bindable Devices", click to bind.
- After binding, click the Bluetooth icon on the upper right corner, APP will search for the device and connect to it, then you can use the functions normally.
What are the features of the Wheeltop APP?
- Check the remaining battery level
- Code meter, riding record
- Shift mode - front and rear dial cassette number switching, hand shift customized buttons, front and rear dial fine tuning
- cassette speed setting
- Initial calibration of front and rear dials
- Equipment shutdown
- Firmware upgrade
- After-sales application
- Trouble List
- Shift mode switching - casual/race
- Instructions for use
Questions about Service
Do you have any distributors?
- HK: 香港镇洋兄弟单车公司,CHUNGYUNG CYCLE CO.
- Malaysia: Zavinci Cycle Hub (M) Sdn Bhd
- Thailand: Nattapong Bike
- Canada: EZ Bike, DP Motor
- Japan: HODAKA (HODARIKA Co., Ltd.)
...
How can I get after-sale service if I didn’t purchase from the official website.
If you purchase from other channels, the responsibility for the warranty and after-sales service lies with the respective dealers/sellers.